If you recently incurred a credit union fee, your money may not be lost for good. A credit union fee refund may be warranted in certain situations, especially if you do not accrue a fee often or if you’ve been a member of the credit union for a long time.
If you don’t want to deal with credit union fees, knowing how to request a credit fee refund can make it far easier to have your request accepted by your credit union. Find out 4 essential tips to follow when requesting a credit union fee refund below!
A credit union fee refund will put your hard-earned money back into your account. While refunds are never guaranteed, knowing the best ways to ask for a refund can go a long way. Check out the top 4 tips.
Tip #1: Mind Your Manners
While this may seem obvious, you would be surprised at how many customers miss receiving a refund due to impatience or just plain rudeness. Understand that you are responsible for the credit union fee you incur, regardless of how it happened. Be courteous to the credit union employee helping you with your account, even if you do not receive the resolution you’d hoped for. By being friendly and polite, you will only increase your likelihood of receiving a refund.
Tip #2: Take Responsibility and Admit Fault
When you sign up for an account with a credit union, the application or contract that you sign will include a list of the fees that you can be charged. A credit union fee is your responsibility, regardless of how it occurred. Rather than shift blame onto the credit union, take responsibility when working with customer service and admit fault. Then focus on how the mistake won’t happen again and move on to tip #3.
Tip #3: Lean on Your Loyalty, But Don’t Be Demanding
Credit unions are non-profits. They typically care about their community and account members. Have you been a member for quite some time? When requesting a credit union fee refund, you can highlight that loyalty. Just avoid making any demands. Loyalty can get your foot in the door when requesting a refund, but being demanding or unreasonable can backfire quickly.
Tip #4: Avoid Constantly Asking for a Credit Union Fee Refund
If you receive credit union fees often and request refunds after every occurrence, you will be less likely to receive a refund. If you are hit with the same fee over and over again, it’s better to take a look at why this fee is occurring so often and make changes to avoid it in the future.